Category: FAQ-Communication

What are blaming comments and why is the blame game pointless and destructive?

We live in a society that seems to value finding people to blame when things go wrong rather than to identify how to prevent things from going wrong again in the future. So, it’s not surprising that individuals often got…

What are overstatements and generalizations?

Blatant generalizations are essentially “overstatements”, or exaggerations, and usually contain words like always, never, every time, etc. Apart from the fact that these kinds of generalizations are almost always inaccurate, untruthful, or plain wrong, their use tends to provoke other…

What is guilt induction? How does it create conflict and poor relationships

People tend to resist attempts by others to manipulate their emotions and feelings. Guilt-induction attempts are efforts to make someone feel guilty or “less than”, often in an attempt to shame them into going along or changing. While guilt induction…

What is histrionic communication and behavior? (overdramatization)

Do you want to learn what to replace firestarter communication with? Conflict Prevention In The Workplace – Using Cooperative Communication teaches you what kinds of communication you need to eliminate, AND what to replace them with — techniques to reduce…

Hot words and hot phrases create unnecessary conflict

Some words and phrases are so emotionally loaded for most people in a culture that they tend to create emotional conversations and feelings of upset and insult. Some are obvious, like the use of words such as racist, idiot, or…

What is Kitchen Sinking? Why is it problematic communication? Anger Provoking and Unfair

What is Kitchen Sinking? Kitchen sinking communication is familiar to most of us, since probably all of us have been on the receiving end of it. And unfortunately, most of us have used this destructive form of communication now and…