Author: Robert Bacal

Site owner, author, management consultant, trainer, specializing in dealing with difficult, angry, and hostile people.

The Three Boorish Buckets Of Social Media Comments

Feedback To Dumb As Rocks People When The People Who NEED The Feedback Are The Least Likely To “Hear” It It’s an odd world. It seems that the people who really need to hear how they are perceived by others,…

What is the “less is more” principle of effective communication?

In informal speech and communication, people have a tendency to talk, and talk, often is a slightly disorganized fashion, since informal speech is not the kind of thing you can plan out. It may surprise you to know that in…

Less Is More In Communicating Your Message

Less Makes Better Communication Why LESS Communication Is More Effective To Make Your Point Whether we are trying to communicate a point face to face, on the Internet, on the phone, or to groups of people, many of us have…

white and black boat on sea dock during daytime

Credibility: Knowing The Difference Between “Understanding From The Outside” and Understanding From The Inside

Communicating Credibly Understanding From The Inside – Understanding From The Outside We all think we know how government works. I thought that, at least until I joined the government as an organizational and development consultant some years ago. I’d always…

Should I intentionally communicate differently depending on the medium? Why?

The answer to this is a resounding yes, but chances are either you already knew that, or unconsciously alter how you communicate depending on the medium. For example, when you write a report, do you communicate the same as you…

What’s the biggest myth/misconception about communication? – Verbal, Nonverbal, Meharabian, Mehrabian

Poor old Albert Mehrabian. His research on the contributions of verbal and nonverbal components of communication are the most misunderstood, misattributed, and confused amongst all the communications discussions around the world. And what’s worse, they can’t even get his name…