Author: Robert Bacal
What are leading questions and are they “bad”?
What Are Leading Questions? Leading Questions – Sometimes Bad, Sometimes Good If you watch courtroom dramas, or read courtroom thrillers, you are probably familiar with the term “leading question”. A leading question “leads”, or pushes the person being asked in…
What are probing questions (dyadic interactions)
What Are Probing Questions? Probing Questions Ask More Information or Clarification Probing questions are, in essence, followup questions that ask for additional information, request the person expand on what she has said, or ask the person to go deeper. Using…
What are the advantages and disadvantages of using open ended questions?
Like most communication techniques open ended questions work in some contexts, and are counter-productive in others. Open ended questions are good in situations where both parties want to understand each other, share control of the conversation, listen to each other,…
What is “responsiveness” and why is it so important in communication?
Responsiveness In Management And Leadership Responsiveness may be THE essential leadership skill. Being responsive in communication has a very specific, but obvious meaning once you know what it is, and responsiveness is absolutely critical for creating better relationships, trust, and…
Eight bad habits that impede listening – part II
Ineffective Habits – Barriers To Listening …continued. View part I of Eight Bad Habits That Impede Listening Listening Only For Facts Effective communication is based on understanding both the factual content of what someone is saying, AND understanding the emotions,…
Eight Bad Habits That Get In The Way Of Listening – Part I
Bad habits will interfere with your ability to listen and hear It’s fair to say that in our society, we give lip service to the importance of listening to others but in practice we do not live in a society…
