Bacal's Personal & Work Growth Center
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You probably know that people have a comfort zone regarding how close they like another person to be when they are talking to him or her. It’s so universal that the show Seinfeld had an episode that comically dealt with…
Performance Appraisal For Managers - Stop The Pain! LearnBytes (DOWNLOAD PDF)
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Getting The Most From Annual Reviews For EMPLOYEES - Helpcard (KINDLE)
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Presenting To Difficult, Hostile, Resistant Groups LearnBytes Helpcard (PDF DOWNLOAD)
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If It Wasn't For The Customers I'd Really Like This Job (IN PRINT)
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Perfect Phrases For Customer Service 2nd Edition by Robert Bacal (IN PRINT FROM AMAZON)
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Defusing Hostile Customers Techniques (PDF DOWNLOAD)
$12.95