Growth tools you can use NOW!
Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parents (KINDLE)
Diagnosing Performance Problems - Getting To Root Causes (DOWNLOAD PDF)
$12.95
Strategic Planning Mini-Guide Pack (PDF DOWNLOAD)
Manager's Guide To Performance Management (KINDLE)
If It Wasn't For The Customers I'd Really Like This Job (IN PRINT)
$21.95
Making Performance Management & Appraisal VALUABLE (PRINT)
Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.
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Bacal & Associates
722 St. Isidore Rd.
Casselman
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