Growth tools you can use NOW!
Strategic Planning Mini-Guide Pack (PDF DOWNLOAD)
Getting The Most From Annual Reviews For EMPLOYEES - Helpcard (KINDLE)
Using Your Head To Manage Conflict LearnBytes Helpcard (DOWNLOAD PDF)
$12.95
Performance Appraisal For Managers - Stop The Pain! LearnBytes (DOWNLOAD PDF)
$12.95
Using Self-Talk To Manage Your Anger LearnBytes (PDF DOWNLOAD)
Perfect Phrases For Customer Service 2nd Edition by Robert Bacal (IN PRINT FROM AMAZON)
$16.95
Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.
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Bacal & Associates
722 St. Isidore Rd.
Casselman
Ontario
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