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Bacal's Personal & Work Growth Center

Growth tools you can use NOW!

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 Robert Bacal

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    Making Performance Management & Appraisal VALUABLE (PRINT)

    $24.95 Original price was: $24.95.$12.95Current price is: $12.95.     Buy Printed Verson From Amazon

  • Perfect Phrases For Customer Service (McGraw-Hill – KINDLE)

    Rated 5.00 out of 5
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  • Perfect Phrases For Managing Your Small Business (IN PRINT AMAZON)

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Featured Products

  • Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parents (KINDLE) $14.95 Original price was: $14.95.$9.97Current price is: $9.97.
  • How To Get Along With Almost Anyone Helpcard (PDF DOWNLOAD) $12.95 Original price was: $12.95.$9.95Current price is: $9.95.
  • Conflict Prevention In The Workplace: Using Cooperative Communication BOOK (PDF DOWNLOAD) $21.00 Original price was: $21.00.$14.95Current price is: $14.95.
  • What You Need To Know About Conversational Cons (PDF DOWNLOAD) $12.95 Original price was: $12.95.$7.96Current price is: $7.96.
  • Getting The Most From Annual Reviews For EMPLOYEES - Helpcard (KINDLE) $12.95 Original price was: $12.95.$10.95Current price is: $10.95.
  • One-To-One Training For Small Business Helpcard (PDF DOWNLOAD) $13.95 Original price was: $13.95.$12.05Current price is: $12.05.

Newest Additions

  • Conflict & Cooperation In The Workplace
  • Machines Can’t Replace The Human Touch — Literally: The Limits Of Technology For Customer Service
  • Leaders Need Information To Succeed — Are You Getting It?
  • Career Stuck? It May Be Because You “Fight Dirty” At Work
  • Understanding Your Communication INTENT vs. the Communication MEANING
  • What You Need To Know About Using WordPress For Your Small Business
  • What You Don’t Say Determines The Quality Of Your Communication & Relationships
  • Social Media Not Enough: Reasons Your Business Needs A Website Part 3
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About Company


Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

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Phone:(613) 764-0241
Email: ceo@work911.com
Address:
Bacal & Associates
722 St. Isidore Rd.
Casselman
Ontario Canada, K0A 1M0

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