Category: Communication & Conflict

Summary: A few years ago, when I was working on a book on communication, it struck me that responsiveness — the ability to portray to others that you are both listening and responding to their words, meanings, intent, etc, is a…

In two other articles on informal leadership, we’ve looked at understanding informal leaders, and developing informal leaders (and the perils attached to that). In this article we’ll look at some ideas about how to maximize the benefits and effectiveness of informal leadership in…

Here are the next imperfect phrases from my book. I’m Not The Only One, Everyone Thinks That… (Passive aggressive technique to pressure another person isn’t likely to endear you to anyone). It’s All In Your Mind (A terrible thing to…

Here are ten phrases you should never use in any kind of relationship at home or in the workplace, if you value the other person. These words are documented as being harmful because they are patronizing, passive aggressive, or otherwise…

Here is the next ten “imperfect phrases” you need to eliminate/replace so as to reduce the chances of instigating or continuing a destructive conversation of argument. Are you starting to see a trend here? Notice that there are 3 clear…

The first ten things you should never say to someone you care about In the book ImPerfect Phrases For Relationships: 101 COMMON Things You Should Never Say To Someone Important To You… And What To Say Instead we list 101…

Introduction to Communication in Relationships This document provides a comprehensive introduction to communication in relationships. It offers helpful insights and imperfect phrases that can be used in various relationship contexts. With a formal tone, the content covers key aspects of…

Business Pitch: Responding To Questions and Handling Things When They Go Wrong No matter how well you plan your presentation, things can go wrong or people can ask you challenging questions. Unexpected questions and glitches can throw you off your…

1. Introduction: The Role and Impact of Workplace Humor Workplace humor is a common aspect of many professional environments, often seen as a way to alleviate stress, foster camaraderie, and enhance overall workplace satisfaction. However, while humor can be a…

Are you ready to delve into the complex and often overlooked issue of verbal abuse? Whether you are a concerned individual, a survivor seeking validation, or an advocate looking for new ways to raise awareness, this post will provide you…

From Wit And Humor To Verbal Assassination If you have been around for enough elections, you may have noticed that the election campaign of 2016 seems like the bloodiest attack mode campaign ever. And you might be correct. It’s hard…