Category: FAQ-Communication
Why is it important that all parties in communication have the “same type of conversation?
Different Communication Purposes Breeds Misunderstanding People communicate for different reasons and in different ways. There are different kinds of conversations. When two people are communicating for different purposes, or having “different conversations”, there’s a good possibility that conflict and misunderstanding…
Why and how is email communication different from any other medium? And some communication theory to boot.
To understand how electronic mail is different than ANY other medium we need to look at a little bit of painless communication theory. Before we do, a comment on some models of communication you may have come across in the…
Can you provide practical tips and suggestions to improve email communication?
The following is an excerpt from Conflict Prevention in the Workplace — Using Cooperative Communication When sending e-mail always reread what you have written before sending it on. Read it twice (at least) — once for content (does it say…
Why Is E-mail More Prone to Creating Unnecessary Conflict?
If you have any experience on the Internet or using your company’s internal email system, you probably realize that there is a great deal of very poor confrontational communication that occurs in the electronic medium. Why is that the case?…
Sweetspot: Communicating Positively and Negatively
Avoiding Overly Positive and Overly Negative Communication The Sweet Spot Between Overly Positive and Overly Negative Communication: Glass Empty, Glass Full You’ve heard the phrase: “There’s two kinds of people. Those that see the glass as half full, and those…
The Three Boorish Buckets Of Social Media Comments
Feedback To Dumb As Rocks People When The People Who NEED The Feedback Are The Least Likely To “Hear” It It’s an odd world. It seems that the people who really need to hear how they are perceived by others,…
