Author: Robert Bacal
What is inappropriate reassurance and inappropriate positive thinking?
When communication really works between two people, each person feels the other understands his or her situation, perceptions and feelings. That’s one reason why advanced listening skills are so important. In some situations, though, well meaning attempts by one person…
What are defensiveness causing questions?
There’s no argument that the use of questions is a critical part of give and take conversation, and questions are a great way to show you are interested in the other person. They are essential to the dialogue process. However,…
What are lengthy attempts to persuade?
When you take a position and advocate for it (try to persuade another person to adopt it or agree with it), there’s a point where your attempts to change the other person’s mind will backfire, and create more resistance to…
What Are The Satir Modes?
The Satir Modes refer to the communication styles categorized by Virginia Satir, a renowned family therapist. These modes are used to explain how individuals express themselves and interact with others. Understanding the Satir Modes can greatly enhance our communication skills…
Empowering Shy Team Members: Strategies for Effective Leadership
How To Encourage Shy Group Or Team Members To Participate (Leading A Team) Question:As a meeting and group leader how can I encourage one extremely shy and sensitive team member to share her excellent ideas during our group meetings? One…
Why do the same words mean different things to different people?
People get perplexed because they may say something (a word, phrase or sentence) to one person and get one reaction and say the exact same thing to anther person, and get a completely different, or even opposite reaction. Don’t words…
