Author: Robert Bacal

Site owner, author, management consultant, trainer, specializing in dealing with difficult, angry, and hostile people.

Leading The Shy, Quiet and Reticent Team Members

How To Encourage Shy Group Or Team Members To Participate (Leading A Team) Question: As a meeting and group leader how can I encourage one extremely shy and sensitive team member to share her excellent ideas during our group meetings?…

Why should leaders delegate?

Delegation is one of the most important management skills for leaders. The benefits are huge, both for the leader, for staff, and for the organization. We’ve created a short delegation cheatsheet or helpcard where we’ve outlined the purposes, and benefits…

What is Servant Leadership? (Greenleaf)

Servant Leadership – A Collaborative Approach Servant leadership is an approach to leadership coined and explained by Robert Greenleaf who suggests that effective leadership is not about doing something TO followers, or manipulating people, but involves serving their needs (hence…

What’s the difference between delegating and dumping?

While delegation is a powerful tool for leaders, it’s important to do it properly, and understand the difference between delegating and dumping. Delegating refers to giving up some control and assigning tasks to others, usually subordinates. Delegating involves both the…

Situational Leadership – What is it?

Hersey and Blanchard’s Situational Leadership Model The Situational Leadership Model was created by Ken Blanchard and Paul Hersey, and is probably the most used formal model of leadership today, in part due to its intuitiveness but also attributed to the…

Understanding Leadership Ideologies and Models

Best Leadership Strategies Are Pragmatic Rather Than Based On Ideology If you want to learn more about leadership, or become a better leader, you have a wide range of leadership models, theories, and “expert opinions” to draw upon. That’s both…

The ONE Thing, And The ONLY Thing We Know For Sure About Leadership Effectiveness

After hundreds of years, research, books, we know remarkably little about what effective leadership is about There are dozens, if not hundreds of leadership models that “explain” what constitutes effective leadership. And hundreds of books. However, if we step back…

The Importance of Leadership In Managing Change

Summary: Leadership is important in most aspects of organizational health, but it’s even more important when it comes to a) creating and implementing planned change, or b) reacting to pressure for change that comes from sources external sources. In this…

Leadership – How Planning Transforms Into Doing

Summary: If you think of an organization as a ship, the “leader” is responsible for planning out the destination of the trip. However, no matter how good a leader is in creating strategy and planning, if the strategies and plans don’t…

The Responsive Manager/Leader

Summary: A few years ago, when I was working on a book on communication, it struck me that responsiveness — the ability to portray to others that you are both listening and responding to their words, meanings, intent, etc, is a…

Leaders Need Information To Succeed – Are You Getting It?

Summary: Leaders at all levels in any organization need information to be able to make informed decisions. Unfortunately, there is a natural tendency for those within an organization to hesitate in delivering information that is negative or disappointing, or, points to…