Tag: social media complaints
Dealing With Negative Customer Comments In Social Media: Priorize, Triage
Robert Bacal 0 Comments on Dealing With Negative Customer Comments In Social Media: Priorize, Triage
You don’t have to respond to all negative customer comments made about you on social media. In fact, often it’s not worth responding, because the people who saw the initial complaint are unlikely to even see your response. This is…