What is guilt induction? How does it create conflict and poor relationships
People tend to resist attempts by others to manipulate their emotions and feelings. Guilt-induction attempts are efforts to make someone feel guilty or “less than”, often in an attempt to shame them into going along or changing. While guilt induction…
What is histrionic communication and behavior? (overdramatization)
Do you want to learn what to replace firestarter communication with? Conflict Prevention In The Workplace – Using Cooperative Communication teaches you what kinds of communication you need to eliminate, AND what to replace them with — techniques to reduce…
Hot words and hot phrases create unnecessary conflict
Some words and phrases are so emotionally loaded for most people in a culture that they tend to create emotional conversations and feelings of upset and insult. Some are obvious, like the use of words such as racist, idiot, or…
What is Kitchen Sinking? Why is it problematic communication? Anger Provoking and Unfair
What is Kitchen Sinking? Kitchen sinking communication is familiar to most of us, since probably all of us have been on the receiving end of it. And unfortunately, most of us have used this destructive form of communication now and…
Innuendo – A Conflict Starter and A Cowardly Approach To Communication
Innuendo is defined as follows: A veiled or hinted reflection on the character or reputation of a person It falls into the category of passive-aggressive communication because a) it is indirect and b) it is usually used to insult or…
What is the command syntax problem (or use of the imperative)?
What do the following have in common? Take out the garbage Telephone Mr. Smith and get his order Fix the problem before you go home for the day Simple, really. These forms of language involve the use of the imperative,…
What is passive-aggressive behavior? A common but destructive communication approach
Passive aggressive communication is the term used to describe communication and behavior that is a) indirect and b) contains messages that are driven by negative emotions, maliciousness or are otherwise intended to attack someone. Passive aggressive communication is not limited…
What are statements of mistrust? Why do the damage relationships?
Mistrust statements are comments or questions that suggest to the other person that you mistrust them, orlack confidence in their abilities, integrity, behaviors or commitment. Whether your comments and questions are accurate and factual or not, when you use mistrust…
What are person centered comments?
Person centered communication is just one of many communication techniques that makes conversations volatile and unpleasant. When you discuss a topic with someone, you can talk about the topic or issue (which is good), or you can talk about the…
What Are Infallibility Comments? How do they damage communication?
Infallibility comments are questions or statements that sound as if the speaker believes s/he couldn’t possibly be wrong. When people believe that a speaker is arrogant, “high and mighty” or believes in their own infallibility, there is a tendency to…
What are past centered comments? Focusing on the past destroys effective communication
Past centered comments are comments that focus on what has happened in the past rather than focusing on what is happening at the moment, or the issue at hand. We’ve all run into people who seem to live life through…
