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The Uncommon Art And Science Of Giving Feedback


Product Description

You give feedback every day, even if you aren't realizing it. Whether it's with a spouse, your child, a co-worker, or an employee, or if you are a trainer or group and learning facilitator, it will be a rare day if you aren't helping someone learn a task, or just learn a little about themselves.

It's time to sharpen your feedback skills, and abilility to work with someone to help them learn, formally, informally. We know from research over fifty years that feedback is THE key to learning.

Not only will you learn how to give more effective feedback in any situation or context, but the methods you'll learn make feedback giving, less painful for you, and more useful for the recipient of the feedback.

Who's It For?

Trainers, Group Leaders Need Feedback Skills

Most trainers and group leaders know the basics of giving feedback, but few know the information contained in this PocketBytes Edition. For example, you'll learn about the THREE different kinds of feedback, what they are for, and how to deliver them:

  • Emotionally Loaded
  • Informationally Loaded
  • Task Loaded

If you don't know what these are and how to use them, and for what purpose, your training is less effective than it can be.  But there's a lot more too. So, here's our guarantee. If you as a trainer or facilitator do NOT learn something new, we'll give you a refund.

Managers, Supervisors: Feedback Essential To Building Productivity

Although managers don't think of themselves as trainers, they are often in positions where they have to provide feedback to help employees improve their capabilities. We have you covered too. Avoid the most common errors made by managers and supervisors that render feedback not only useless, but potentially damaging.

For Parents, Regular Folks (Yes you use feedback too)

Parents teach their children almost constantly. And regular folks help and teach each other every day, as they provide opinions, and well, feedback. This Pocketbytes has special sections just for you, addressing feedback giving within the process of teaching childen, the special characteristics of children and how to modify feedback to suit. Or, if you want to be more effective at providing feedback to a friend or spouse, you'll learn from this amazing resource.

What's In It?


The Power of Feedback

  • For Managers and Supervisors
  • For Trainers And Group Leaders
  • For Parents And Regular Folks

Three Kinds of Feedback

  • Emotionally Loaded
  • Examples of Positive Affective Feedback
  • Examples Of Negative Affective Feedback
  • Points To Remember About Affective Feedback Giving

Information Loaded Feedback

Two Different Contexts For Giving Informational Feedback

  • Feedback During Instruction
  • Example

Nuts And Bolts of Giving Feedback

Labels and Judging Vs. Description

Importance of Using Cooperative and Neutral Language

  • Confrontational Language Characteristics
  • Cooperative Language Characteristics

Third Feedback Type: Task Loaded - Encouraging Self Feedback

  • Cueing - Focusing Learner Attention
  • Learning To Drive Example
  • Tying A Neck Tie Example
  • Public Speaking Feedback Example

More Tips

  • Picking Feedback Issues
  • Using Second Hand Feedback Cautions
  • Anticipating Negative Reactions
  • Sharing Reponsibility For Improvement
  • Private Vs. Public Feedback
  • Proper Timing
  • Feedback Media: In Person? Email? Phone>
  • Using Feedback From Other Training Attendees
  • Small Group Feedback and Role Playing Issues
  • The Sandwich Feedback Method? Think Again

Providing Feedback To Children

As you can see, we cover feedback in all its flavors and contexts, and we do it concisely. It's time to get your copy and become a master learning helper and feedback provider.

59 Bullet Points You Must Read About Feedback

Examples of Good and Bad Feedback

Get it now. Seven pages (8.5x10) with information you can keep with you, and access fast.

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Product Reviews

  1. Delivered Beyond Expectations 5 Star Review

    Posted by on 26th Mar 2014

    "The Uncommon Art and Science of Giving Feedback" gives even more than I expected about giving and receiving constructive feedback. It is a handy primer on every kind of feedback you could give.

    Of particular concern for me is using feedback from other attendees at training sessions because we test our trainings with a selected audience. The feedback has not always been constructive.

    The best advice about using feedback from other attendees is to think twice about doing so because "The best feedback for learning comes from people who know more than the receiver. Therein lies a problem, since co-learers often lack the expertise in the topic area(or in my case, represent a narrow, but not comprehensive, expertise)."

    Therefore, "feedback from group members should never replace feedback from a more skilled group leader. Group feedback has value, but not as a replacement (for the leader's expertise)."

    This seven-page PokedtByec gave me tremendous context and also offered hands-on advice to solve a specific problem about which I was concerned.

    I recommend "The Uncommon Art and Science of Giving Feedback" without hesitation for managers and supervisors, for trainers and group leaders, and for parents and regular folks.

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