<![CDATA[Bacal and Associates - Fast Learning Tools: Popular Products]]> http://bacalassociates.com Fri, 24 May 2013 13:32:41 +0000 <![CDATA[Performance Management - A Briefcase Book (2nd Edition)]]> http://bacalassociates.com/performance-management-a-briefcase-book-2nd-edition/ Sat, 17 Sep 2011 10:24:19 +0000 http://bacalassociates.com/performance-management-a-briefcase-book-2nd-edition/ Performance Management - A Briefcase Book (2nd Edition)

Performance Management - A Briefcase Book By Robert Bacal

One of The Premier Books On Performance Management Has Just Gotten Better

If you need help getting your performance management and appraisal system to work and contribute to the success of your organization and the su..

Price: $11.56

]]> Performance Management - A Briefcase Book (2nd Edition)

Performance Management - A Briefcase Book By Robert Bacal

One of The Premier Books On Performance Management Has Just Gotten Better

If you need help getting your performance management and appraisal system to work and contribute to the success of your organization and the su..

Price: $11.56

]]> Performance Management - A Briefcase Book By Robert Bacal

One of The Premier Books On Performance Management Has Just Gotten Better

If you need help getting your performance management and appraisal system to work and contribute to the success of your organization and the su..]]> $11.56]]> <![CDATA[If It Wasn't For The Customers I'd Really Like This Job (E-book Download)]]> http://bacalassociates.com/if-it-wasnt-for-the-customers-id-really-like-this-job-e-book-download/ Fri, 19 Aug 2011 12:26:59 +0000 http://bacalassociates.com/if-it-wasnt-for-the-customers-id-really-like-this-job-e-book-download/ If It Wasn't For The Customers I'd Really Like This Job (E-book Download)

If It Wasn't For The Customers, I'd Really Like This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient and Cool As A Cucumber!

If difficult, angry, hostile, manipulative and problematic customers are your problem, here's the solution.

..

Price: $15.95

]]> If It Wasn't For The Customers I'd Really Like This Job (E-book Download)

If It Wasn't For The Customers, I'd Really Like This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient and Cool As A Cucumber!

If difficult, angry, hostile, manipulative and problematic customers are your problem, here's the solution.

..

Price: $15.95

]]> If It Wasn't For The Customers, I'd Really Like This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient and Cool As A Cucumber!

If difficult, angry, hostile, manipulative and problematic customers are your problem, here's the solution.

..]]> $15.95]]> <![CDATA[Defusing Hostile Customers Workbook (3rd Edition) (E-Book Download)]]> http://bacalassociates.com/defusing-hostile-customers-workbook-3rd-edition-e-book-download/ Fri, 19 Aug 2011 11:56:26 +0000 http://bacalassociates.com/defusing-hostile-customers-workbook-3rd-edition-e-book-download/ One Amazon reviewer called this "the Bible of customer service". While focusing on government situations, the skills are applicable to any sector -- retail, restaurant, hotel, NGO and more.

There's always going to be rude, insulting, aggressive and angry customers. You've met them. They chew up your time, threaten, bully, cajol, even cry in order to get what they want from you and your company. And it costs big time. It's stressful, for CSR's, whether dealing in person, on social ..

Price: $21.95

]]> One Amazon reviewer called this "the Bible of customer service". While focusing on government situations, the skills are applicable to any sector -- retail, restaurant, hotel, NGO and more.

There's always going to be rude, insulting, aggressive and angry customers. You've met them. They chew up your time, threaten, bully, cajol, even cry in order to get what they want from you and your company. And it costs big time. It's stressful, for CSR's, whether dealing in person, on social ..

Price: $21.95

]]> There's always going to be rude, insulting, aggressive and angry customers. You've met them. They chew up your time, threaten, bully, cajol, even cry in order to get what they want from you and your company. And it costs big time. It's stressful, for CSR's, whether dealing in person, on social ..]]> $21.95]]> <![CDATA[Dealing WIth A Disappointing Performance Evaluation]]> http://bacalassociates.com/dealing-with-a-disappointing-performance-evaluation/ Tue, 21 May 2013 09:30:03 +0000 http://bacalassociates.com/dealing-with-a-disappointing-performance-evaluation/ Dealing WIth A Disappointing Performance Evaluation

Imagine the scenario: You walk into your annual performance review, expecting to be rated highly, and guess what? You receive less favorable comments and evaluations than you thought. Or worse, your manager's opinion of your work is MUCH less positive than yours.

It's like getting kicke..

Price: $9.96

]]> Dealing WIth A Disappointing Performance Evaluation

Imagine the scenario: You walk into your annual performance review, expecting to be rated highly, and guess what? You receive less favorable comments and evaluations than you thought. Or worse, your manager's opinion of your work is MUCH less positive than yours.

It's like getting kicke..

Price: $9.96

]]> Imagine the scenario: You walk into your annual performance review, expecting to be rated highly, and guess what? You receive less favorable comments and evaluations than you thought. Or worse, your manager's opinion of your work is MUCH less positive than yours.

It's like getting kicke..]]> <![CDATA[What You Need To Know About Conversational Cons]]> http://bacalassociates.com/what-you-need-to-know-about-conversational-cons/ Wed, 12 Sep 2012 09:19:44 +0000 http://bacalassociates.com/what-you-need-to-know-about-conversational-cons/ What You Need To Know About Conversational Cons

There are lots of ways to look at conversations and discussions. One way is to categorize conversations as being either "good faith" conversations, or "bad faith" conversations. What we want to do is be party to the former, and try to avoid the latter, since bad faith conversations are the ones..

Price: $7.95

]]> What You Need To Know About Conversational Cons

There are lots of ways to look at conversations and discussions. One way is to categorize conversations as being either "good faith" conversations, or "bad faith" conversations. What we want to do is be party to the former, and try to avoid the latter, since bad faith conversations are the ones..

Price: $7.95

]]> There are lots of ways to look at conversations and discussions. One way is to categorize conversations as being either "good faith" conversations, or "bad faith" conversations. What we want to do is be party to the former, and try to avoid the latter, since bad faith conversations are the ones..]]> <![CDATA[Finding and Choosing A Therapist Who Works For You]]> http://bacalassociates.com/finding-and-choosing-a-therapist-who-works-for-you/ Wed, 22 Aug 2012 10:37:28 +0000 http://bacalassociates.com/finding-and-choosing-a-therapist-who-works-for-you/ Here's the first page of our two page LearnBytes: Finding and Choosing A Therapist Who Works For You

How To Benefit From A Coach, Therapist Or Other "Helper"

Congratulations on taking a first step and recognizing you or your family members might benefit from getting help from a mental health professional, such as a Psychologist, social worker, therapist or counsellor. The FIRST and m..

Price: $4.95

]]> Here's the first page of our two page LearnBytes: Finding and Choosing A Therapist Who Works For You

How To Benefit From A Coach, Therapist Or Other "Helper"

Congratulations on taking a first step and recognizing you or your family members might benefit from getting help from a mental health professional, such as a Psychologist, social worker, therapist or counsellor. The FIRST and m..

Price: $4.95

]]> How To Benefit From A Coach, Therapist Or Other "Helper"

Congratulations on taking a first step and recognizing you or your family members might benefit from getting help from a mental health professional, such as a Psychologist, social worker, therapist or counsellor. The FIRST and m..]]> $4.95]]> <![CDATA[Identfying Subtle Verbal Abuse LearnBytes]]> http://bacalassociates.com/identfying-subtle-verbal-abuse-learnbytes/ Mon, 14 May 2012 20:01:39 +0000 http://bacalassociates.com/identfying-subtle-verbal-abuse-learnbytes/ Identfying Subtle Verbal Abuse LearnBytes

Most of us know what outright verbal abuse looks like and sounds like. It involves shouting, personally oriented insults, accusastion, swearing and similar behaviors. And it hurts. If there's one saving grace about outright, in your face verbal aggression, it's that you KNOW when you are being ..

Price: $4.95

]]> Identfying Subtle Verbal Abuse LearnBytes

Most of us know what outright verbal abuse looks like and sounds like. It involves shouting, personally oriented insults, accusastion, swearing and similar behaviors. And it hurts. If there's one saving grace about outright, in your face verbal aggression, it's that you KNOW when you are being ..

Price: $4.95

]]> Most of us know what outright verbal abuse looks like and sounds like. It involves shouting, personally oriented insults, accusastion, swearing and similar behaviors. And it hurts. If there's one saving grace about outright, in your face verbal aggression, it's that you KNOW when you are being ..]]> $4.95]]> <![CDATA[Imperfect Phrases For Relationships: 101 COMMON Things You Should Never Say... (download)]]> http://bacalassociates.com/imperfect-phrases-for-relationships-101-common-things-you-should-never-say-to-someone-important-to-you-and-what-to-say-instead-download/ Thu, 01 Mar 2012 11:20:10 +0000 http://bacalassociates.com/imperfect-phrases-for-relationships-101-common-things-you-should-never-say-to-someone-important-to-you-and-what-to-say-instead-download/ Front Cover

You Are In This Book! And, you ARE Damaging Your Relationships With The Words You Use

Because human beings learn to use language as children, we're ALL prone to communication and conflict mistakes as adults. We say the wrong things. We send messages we don't intent to send. We get rea..

Price: $8.95

]]> Front Cover

You Are In This Book! And, you ARE Damaging Your Relationships With The Words You Use

Because human beings learn to use language as children, we're ALL prone to communication and conflict mistakes as adults. We say the wrong things. We send messages we don't intent to send. We get rea..

Price: $8.95

]]> You Are In This Book! And, you ARE Damaging Your Relationships With The Words You Use

Because human beings learn to use language as children, we're ALL prone to communication and conflict mistakes as adults. We say the wrong things. We send messages we don't intent to send. We get rea..]]> $8.95]]> <![CDATA[Using Self-Talk To Manage Your Anger LearnBytes Helpcard (download)]]> http://bacalassociates.com/using-self-talk-to-manage-your-anger-learnbytes-helpcard-download/ Thu, 13 Oct 2011 11:48:53 +0000 http://bacalassociates.com/using-self-talk-to-manage-your-anger-learnbytes-helpcard-download/ Using Self-Talk To Manage Your Anger LearnBytes Helpcard (download)

Completely Free:

 

How Much Does Your Anger Affect Your Life?

Frustration and anger go with our high stress, high anxiety, too fast world. If you would like to get better at managing your anger, read on.

 

Almost everyone in..

Price: $0.00

]]> Using Self-Talk To Manage Your Anger LearnBytes Helpcard (download)

Completely Free:

 

How Much Does Your Anger Affect Your Life?

Frustration and anger go with our high stress, high anxiety, too fast world. If you would like to get better at managing your anger, read on.

 

Almost everyone in..

Price: $0.00

]]> Completely Free:

 

How Much Does Your Anger Affect Your Life?

Frustration and anger go with our high stress, high anxiety, too fast world. If you would like to get better at managing your anger, read on.

 

Almost everyone in..]]> <![CDATA[How To Get Along With Almost Anyone LearnBytes Helpcard (download)]]> http://bacalassociates.com/how-to-get-along-with-almost-anyone-learnbytes-helpcard-download/ Thu, 13 Oct 2011 11:26:29 +0000 http://bacalassociates.com/how-to-get-along-with-almost-anyone-learnbytes-helpcard-download/ How To Get Along With Almost Anyone LearnBytes Helpcard (download)

How To Get Along With Almost Anyone Helpcard

Learn To Prevent Unnecessary Conflict At Work & Home

Available in E-version instant delivery version and in traditional book format sent in regular post

The Point<..

Price: $4.95

]]> How To Get Along With Almost Anyone LearnBytes Helpcard (download)

How To Get Along With Almost Anyone Helpcard

Learn To Prevent Unnecessary Conflict At Work & Home

Available in E-version instant delivery version and in traditional book format sent in regular post

The Point<..

Price: $4.95

]]> How To Get Along With Almost Anyone Helpcard

Learn To Prevent Unnecessary Conflict At Work & Home

Available in E-version instant delivery version and in traditional book format sent in regular post

The Point<..]]> $4.95]]> <![CDATA[Making Strategic Planning Work LearnBytes Helpcard]]> http://bacalassociates.com/making-strategic-planning-work-learnbytes-helpcard/ Sat, 17 Sep 2011 10:08:35 +0000 http://bacalassociates.com/making-strategic-planning-work-learnbytes-helpcard/ Making Strategic Planning Work LearnBytes Helpcard

Making Strategic Planning Work Helpcard

Most strategic planning fails miserably. This card, and it's companion, How To Make Strategic Planning work will help you create dynamic strategic plans that are relevant.

The fate of strategic plans.<..

Price: $7.95

]]> Making Strategic Planning Work LearnBytes Helpcard

Making Strategic Planning Work Helpcard

Most strategic planning fails miserably. This card, and it's companion, How To Make Strategic Planning work will help you create dynamic strategic plans that are relevant.

The fate of strategic plans.<..

Price: $7.95

]]> Making Strategic Planning Work Helpcard

Most strategic planning fails miserably. This card, and it's companion, How To Make Strategic Planning work will help you create dynamic strategic plans that are relevant.

The fate of strategic plans.<..]]> $7.95]]> <![CDATA[An Integrated Strategic Planning Model LearnBytes Helpcard ]]> http://bacalassociates.com/an-integrated-strategic-planning-model-learnbytes-helpcard/ Sat, 17 Sep 2011 10:02:07 +0000 http://bacalassociates.com/an-integrated-strategic-planning-model-learnbytes-helpcard/ An Integrated Strategic Planning Model LearnBytes Helpcard

An Integrated Strategic Planning Model Helpcard

Strategic Planning - A powerful business tool that almost inevitably ends up as a waste of time.This card, and it's companion, $7.95

]]> An Integrated Strategic Planning Model LearnBytes Helpcard

An Integrated Strategic Planning Model Helpcard

Strategic Planning - A powerful business tool that almost inevitably ends up as a waste of time.This card, and it's companion, $7.95

]]> An Integrated Strategic Planning Model Helpcard

Strategic Planning - A powerful business tool that almost inevitably ends up as a waste of time.This card, and it's companion, $7.95]]> <![CDATA[Delegation For Managers LearnBytes Helpcard - The no cost path to better productivity for you and your department. (download)]]> http://bacalassociates.com/delegation-for-managers-learnbytes-helpcard-the-no-cost-path-to-better-productivity-for-you-and-your-department-download/ Fri, 02 Sep 2011 14:45:11 +0000 http://bacalassociates.com/delegation-for-managers-learnbytes-helpcard-the-no-cost-path-to-better-productivity-for-you-and-your-department-download/ Delegation For Managers LearnBytes Helpcard - The no cost path to better productivity for you and your department. (download)

Delegation For Managers Helpcard - The no cost path to better productivity for you and your department.

Develop the skills of your employees, improve morale and employee engagement AND have more time in your day? No kidding! And bes..

Price: $7.95

]]> Delegation For Managers LearnBytes Helpcard - The no cost path to better productivity for you and your department. (download)

Delegation For Managers Helpcard - The no cost path to better productivity for you and your department.

Develop the skills of your employees, improve morale and employee engagement AND have more time in your day? No kidding! And bes..

Price: $7.95

]]> Delegation For Managers Helpcard - The no cost path to better productivity for you and your department.

Develop the skills of your employees, improve morale and employee engagement AND have more time in your day? No kidding! And bes..]]> $7.95]]> <![CDATA[Performance Appraisal For Managers - Stop The Pain! LearnBytes (download)]]> http://bacalassociates.com/performance-appraisal-for-managers-stop-the-pain-learnbytes-download/ Mon, 29 Aug 2011 13:11:30 +0000 http://bacalassociates.com/performance-appraisal-for-managers-stop-the-pain-learnbytes-download/ Performance Appraisal For Managers - Stop The Pain! LearnBytes (download)

Performance Appraisal For Managers Helpcard - A complete overview of the appraisal and performance management process. Make the process work!

Invaluable advice on how to manage and evaluate performance painlessly.

Learn..

Price: $7.95

]]> Performance Appraisal For Managers - Stop The Pain! LearnBytes (download)

Performance Appraisal For Managers Helpcard - A complete overview of the appraisal and performance management process. Make the process work!

Invaluable advice on how to manage and evaluate performance painlessly.

Learn..

Price: $7.95

]]> Performance Appraisal For Managers Helpcard - A complete overview of the appraisal and performance management process. Make the process work!

Invaluable advice on how to manage and evaluate performance painlessly.

Learn..]]> $7.95]]> <![CDATA[Performance Management Master Checklist For Managers & HR - LearnBytes (download)]]> http://bacalassociates.com/performance-management-master-checklist-for-managers-hr-learnbytes-download/ Mon, 29 Aug 2011 12:59:14 +0000 http://bacalassociates.com/performance-management-master-checklist-for-managers-hr-learnbytes-download/ Performance Management Master Checklist For Managers & HR - LearnBytes (download)

Performance Management Master Checklist

What is the most common reason performance appraisals are so uncomfortable for all involved AND seem like so much wasted paperwork?

It's actually quite simple. Appraisals are awkward and uncomfortable (and use..

Price: $7.95

]]> Performance Management Master Checklist For Managers & HR - LearnBytes (download)

Performance Management Master Checklist

What is the most common reason performance appraisals are so uncomfortable for all involved AND seem like so much wasted paperwork?

It's actually quite simple. Appraisals are awkward and uncomfortable (and use..

Price: $7.95

]]> Performance Management Master Checklist

What is the most common reason performance appraisals are so uncomfortable for all involved AND seem like so much wasted paperwork?

It's actually quite simple. Appraisals are awkward and uncomfortable (and use..]]> $7.95]]> <![CDATA[Getting The Most From Annual Reviews For EMPLOYEES - LearnBytes Helpcard (download)]]> http://bacalassociates.com/getting-the-most-from-annual-reviews-for-employees-learnbytes-helpcard-download/ Mon, 29 Aug 2011 12:43:28 +0000 http://bacalassociates.com/getting-the-most-from-annual-reviews-for-employees-learnbytes-helpcard-download/ Getting The Most From Annual Reviews For EMPLOYEES - LearnBytes Helpcard (download)

Getting The Most From Performance Appraisals For Employees Helpcard

"If you aren't playing an active role in your performance appraisals, how can you possibly get anything good out of it?

You can't. It's that simple. You don't run a marriage that way -- waiting for your spou..

Price: $7.95

]]> Getting The Most From Annual Reviews For EMPLOYEES - LearnBytes Helpcard (download)

Getting The Most From Performance Appraisals For Employees Helpcard

"If you aren't playing an active role in your performance appraisals, how can you possibly get anything good out of it?

You can't. It's that simple. You don't run a marriage that way -- waiting for your spou..

Price: $7.95

]]> Getting The Most From Performance Appraisals For Employees Helpcard

"If you aren't playing an active role in your performance appraisals, how can you possibly get anything good out of it?

You can't. It's that simple. You don't run a marriage that way -- waiting for your spou..]]> $7.95]]> <![CDATA[Progressive DIscipline - Turning Around Poor Performers LearnBytes Helpcard (download)]]> http://bacalassociates.com/progressive-discipline-turning-around-poor-performers-learnbytes-helpcard-download/ Mon, 29 Aug 2011 12:21:27 +0000 http://bacalassociates.com/progressive-discipline-turning-around-poor-performers-learnbytes-helpcard-download/ Progressive DIscipline - Turning Around Poor Performers LearnBytes Helpcard (download)

Progressive Discipline - Learn to Address Performance Problems More Effectively.

"What is the original meaning of "discipline"? How have we forgotten what it really means?

We got lost

The original Latin meaning of the word "disciplina" ref..

Price: $7.95

]]> Progressive DIscipline - Turning Around Poor Performers LearnBytes Helpcard (download)

Progressive Discipline - Learn to Address Performance Problems More Effectively.

"What is the original meaning of "discipline"? How have we forgotten what it really means?

We got lost

The original Latin meaning of the word "disciplina" ref..

Price: $7.95

]]> Progressive Discipline - Learn to Address Performance Problems More Effectively.

"What is the original meaning of "discipline"? How have we forgotten what it really means?

We got lost

The original Latin meaning of the word "disciplina" ref..]]> $7.95]]> <![CDATA[Diagnosing Performance Problems - Getting To Root Causes LearnBytes (download)]]> http://bacalassociates.com/diagnosing-performance-problems-getting-to-root-causes-learnbytes-download/ Mon, 29 Aug 2011 10:58:55 +0000 http://bacalassociates.com/diagnosing-performance-problems-getting-to-root-causes-learnbytes-download/ Diagnosing Performance Problems - Getting To Root Causes LearnBytes (download)

Performance appraisals do not improve employee performance, at least on their own. What does? Identifying the CAUSES of less than required job performance, and removing those barriers. The problem is most diagnoses is flawed and misses the root causes of problems. Diagnosing performance pro..

Price: $7.95

]]> Diagnosing Performance Problems - Getting To Root Causes LearnBytes (download)

Performance appraisals do not improve employee performance, at least on their own. What does? Identifying the CAUSES of less than required job performance, and removing those barriers. The problem is most diagnoses is flawed and misses the root causes of problems. Diagnosing performance pro..

Price: $7.95

]]> Performance appraisals do not improve employee performance, at least on their own. What does? Identifying the CAUSES of less than required job performance, and removing those barriers. The problem is most diagnoses is flawed and misses the root causes of problems. Diagnosing performance pro..]]> $7.95]]> <![CDATA[Performance Planning For Managers - LearnBytes Helpcard (download)]]> http://bacalassociates.com/performance-planning-for-managers-learnbytes-helpcard-download/ Mon, 29 Aug 2011 09:01:20 +0000 http://bacalassociates.com/performance-planning-for-managers-learnbytes-helpcard-download/ Performance Planning For Managers - LearnBytes Helpcard (download)

Most people think that performance appraisal is the important part of managing performance and improving workplace productivity, but it's not. Setting clear goals, and helping employees understand why those goals are important is the path to engaged employees, and more focused work and effo..

Price: $7.95

]]> Performance Planning For Managers - LearnBytes Helpcard (download)

Most people think that performance appraisal is the important part of managing performance and improving workplace productivity, but it's not. Setting clear goals, and helping employees understand why those goals are important is the path to engaged employees, and more focused work and effo..

Price: $7.95

]]> Most people think that performance appraisal is the important part of managing performance and improving workplace productivity, but it's not. Setting clear goals, and helping employees understand why those goals are important is the path to engaged employees, and more focused work and effo..]]> $7.95]]> <![CDATA[How To Contribute To Your Own Team's Health - LearnByte Helpcard (download)]]> http://bacalassociates.com/how-to-contribute-to-your-own-teams-health-learnbyte-helpcard-download/ Wed, 24 Aug 2011 12:36:34 +0000 http://bacalassociates.com/how-to-contribute-to-your-own-teams-health-learnbyte-helpcard-download/ How To Contribute To Your Own Team's Health - LearnByte Helpcard (download)

How To Contribute To Your Own Team's Health Helpcard

Do you want to be part of a better team? It all starts with you!

Ask not what your team can do for you, but ask what you can do for your team, and team magic happens. No doubt you've heard the expressi..

Price: $7.95

]]> How To Contribute To Your Own Team's Health - LearnByte Helpcard (download)

How To Contribute To Your Own Team's Health Helpcard

Do you want to be part of a better team? It all starts with you!

Ask not what your team can do for you, but ask what you can do for your team, and team magic happens. No doubt you've heard the expressi..

Price: $7.95

]]> How To Contribute To Your Own Team's Health Helpcard

Do you want to be part of a better team? It all starts with you!

Ask not what your team can do for you, but ask what you can do for your team, and team magic happens. No doubt you've heard the expressi..]]> $7.95]]> <![CDATA[The Responsive Manager / Leader: Key to Loyalty and Productivity (Download)]]> http://bacalassociates.com/the-responsive-manager-leader-key-to-loyalty-and-productivity-download/ Wed, 24 Aug 2011 11:46:06 +0000 http://bacalassociates.com/the-responsive-manager-leader-key-to-loyalty-and-productivity-download/ The Responsive Manager / Leader: Key to Loyalty and Productivity (Download)

The Responsive Manager / Leader). Key to Loyalty and Productivity

"Responsiveness may just be one of the essential leadership or managerial behaviors required to gain trust and credibility."

Why do some managers and leaders inspire loyalty and effort abo..

Price: $7.95

]]> The Responsive Manager / Leader: Key to Loyalty and Productivity (Download)

The Responsive Manager / Leader). Key to Loyalty and Productivity

"Responsiveness may just be one of the essential leadership or managerial behaviors required to gain trust and credibility."

Why do some managers and leaders inspire loyalty and effort abo..

Price: $7.95

]]> The Responsive Manager / Leader). Key to Loyalty and Productivity

"Responsiveness may just be one of the essential leadership or managerial behaviors required to gain trust and credibility."

Why do some managers and leaders inspire loyalty and effort abo..]]> $7.95]]> <![CDATA[Perfect Phrases For Small Business By Robert Bacal (amazon)]]> http://bacalassociates.com/perfect-phrases-for-small-business-by-robert-bacal-amazon/ Tue, 23 Aug 2011 15:40:28 +0000 http://bacalassociates.com/perfect-phrases-for-small-business-by-robert-bacal-amazon/ Perfect Phrases For Small Business By Robert Bacal (amazon)

Perfect Phrases For Small Business (McGraw-Hill)

 

A powerful, but mistitled book for small business owners

When McGraw-Hill approached me to do a Perfect Phrases book for small business, my first reaction was "Well, PHRASES only?" It just didn't make sense, but..

Price: $9.95

]]> Perfect Phrases For Small Business By Robert Bacal (amazon)

Perfect Phrases For Small Business (McGraw-Hill)

 

A powerful, but mistitled book for small business owners

When McGraw-Hill approached me to do a Perfect Phrases book for small business, my first reaction was "Well, PHRASES only?" It just didn't make sense, but..

Price: $9.95

]]> Perfect Phrases For Small Business (McGraw-Hill)

 

A powerful, but mistitled book for small business owners

When McGraw-Hill approached me to do a Perfect Phrases book for small business, my first reaction was "Well, PHRASES only?" It just didn't make sense, but..]]> <![CDATA[The Busy Learner's Kit For Making Performance Management & Appraisal VALUABLE: Walking The Path Together (Download)]]> http://bacalassociates.com/the-busy-learners-kit-for-making-performance-management-appraisal-valuable-walking-the-path-together-download/ Tue, 23 Aug 2011 13:39:29 +0000 http://bacalassociates.com/the-busy-learners-kit-for-making-performance-management-appraisal-valuable-walking-the-path-together-download/ The Busy Learner's Kit For Making Performance Management & Appraisal VALUABLE: Walking The Path Together (Download)

The Busy Learner's Kit For Making Performance Management & Appraisal VALUABLE

Rather crawl across broken glass than do performance appraisals? You have lots of company! Learn to manage performance, from goal setting to performance reviews, so everybody wins, AND remove the discomf..

Price: $11.95

]]> The Busy Learner's Kit For Making Performance Management & Appraisal VALUABLE: Walking The Path Together (Download)

The Busy Learner's Kit For Making Performance Management & Appraisal VALUABLE

Rather crawl across broken glass than do performance appraisals? You have lots of company! Learn to manage performance, from goal setting to performance reviews, so everybody wins, AND remove the discomf..

Price: $11.95

]]> The Busy Learner's Kit For Making Performance Management & Appraisal VALUABLE

Rather crawl across broken glass than do performance appraisals? You have lots of company! Learn to manage performance, from goal setting to performance reviews, so everybody wins, AND remove the discomf..]]> $11.95]]> <![CDATA[Presenting To Difficult, Hostile, Resistant Groups LearnBytes Helpcard (Download)]]> http://bacalassociates.com/presenting-to-difficult-hostile-resistant-groups-learnbytes-helpcard-download/ Tue, 23 Aug 2011 13:22:38 +0000 http://bacalassociates.com/presenting-to-difficult-hostile-resistant-groups-learnbytes-helpcard-download/ Presenting To Difficult, Hostile, Resistant Groups LearnBytes Helpcard (Download)

Preventing to Resistant / Difficult Groups

There are times you have to work or speak with groups who are hostile, mistrustful of you, or simply will react badly to bad news. Are you ready?

Managers do it. HR professionals do it. Executives do it. Even t..

Price: $7.95

]]> Presenting To Difficult, Hostile, Resistant Groups LearnBytes Helpcard (Download)

Preventing to Resistant / Difficult Groups

There are times you have to work or speak with groups who are hostile, mistrustful of you, or simply will react badly to bad news. Are you ready?

Managers do it. HR professionals do it. Executives do it. Even t..

Price: $7.95

]]> Preventing to Resistant / Difficult Groups

There are times you have to work or speak with groups who are hostile, mistrustful of you, or simply will react badly to bad news. Are you ready?

Managers do it. HR professionals do it. Executives do it. Even t..]]> $7.95]]> <![CDATA[Learn To Fight Fair LearnBytes Helpcard (Download)]]> http://bacalassociates.com/learn-to-fight-fair-learnbytes-helpcard-download/ Tue, 23 Aug 2011 13:03:21 +0000 http://bacalassociates.com/learn-to-fight-fair-learnbytes-helpcard-download/ Learn To Fight Fair LearnBytes Helpcard (Download)

Learn To Fight Fair Helpcard

When you argue, is your goal to win even if the other person gets hurt?

If so, you are at risk of losing the people who are most important in your life, at home and at work. Divorces are way to frequent and one reason is that coupl..

Price: $7.95

]]> Learn To Fight Fair LearnBytes Helpcard (Download)

Learn To Fight Fair Helpcard

When you argue, is your goal to win even if the other person gets hurt?

If so, you are at risk of losing the people who are most important in your life, at home and at work. Divorces are way to frequent and one reason is that coupl..

Price: $7.95

]]> Learn To Fight Fair Helpcard

When you argue, is your goal to win even if the other person gets hurt?

If so, you are at risk of losing the people who are most important in your life, at home and at work. Divorces are way to frequent and one reason is that coupl..]]> $7.95]]> <![CDATA[Using Your Head To Manage Conflict LearnBytes Helpcard (Download)]]> http://bacalassociates.com/using-your-head-to-manage-conflict-learnbytes-helpcard-download/ Tue, 23 Aug 2011 12:49:24 +0000 http://bacalassociates.com/using-your-head-to-manage-conflict-learnbytes-helpcard-download/ Using Your Head To Manage Conflict LearnBytes Helpcard (Download)

Using Your Head To Manage Conflict Helpcard

Stop letting conflict control you. Make conscious, correct decisions about how to deal with conflict.

We all have conflict at home and at wo..

Price: $7.95

]]> Using Your Head To Manage Conflict LearnBytes Helpcard (Download)

Using Your Head To Manage Conflict Helpcard

Stop letting conflict control you. Make conscious, correct decisions about how to deal with conflict.

We all have conflict at home and at wo..

Price: $7.95

]]> Using Your Head To Manage Conflict Helpcard

Stop letting conflict control you. Make conscious, correct decisions about how to deal with conflict.

We all have conflict at home and at wo..]]> $7.95]]> <![CDATA[Influencing Your Boss - Getting Heard LearnBytes Helpcard (Download)]]> http://bacalassociates.com/influencing-your-boss-getting-heard-learnbytes-helpcard-download/ Mon, 22 Aug 2011 19:57:11 +0000 http://bacalassociates.com/influencing-your-boss-getting-heard-learnbytes-helpcard-download/ Influencing Your Boss - Getting Heard LearnBytes Helpcard (Download)

Secrets Of Getting A Raise, Or Getting Ideas Across To Boss - Getting Heard LearnBytes Helpcard

Do you want a raise? More responsibility? Want to be taken seriously by your manager or boss? Here's how!

It's a common complaint and It feels lousy. "I can't get my b..

Price: $7.95

]]> Influencing Your Boss - Getting Heard LearnBytes Helpcard (Download)

Secrets Of Getting A Raise, Or Getting Ideas Across To Boss - Getting Heard LearnBytes Helpcard

Do you want a raise? More responsibility? Want to be taken seriously by your manager or boss? Here's how!

It's a common complaint and It feels lousy. "I can't get my b..

Price: $7.95

]]> Secrets Of Getting A Raise, Or Getting Ideas Across To Boss - Getting Heard LearnBytes Helpcard

Do you want a raise? More responsibility? Want to be taken seriously by your manager or boss? Here's how!

It's a common complaint and It feels lousy. "I can't get my b..]]> $7.95]]> <![CDATA[One-To-One Training For Small Business LearnBytes Helpcard (Download)]]> http://bacalassociates.com/one-to-one-training-for-small-business-learnbytes-helpcard-download/ Sat, 20 Aug 2011 13:05:24 +0000 http://bacalassociates.com/one-to-one-training-for-small-business-learnbytes-helpcard-download/ One-To-One Training For Small Business LearnBytes Helpcard (Download)

One-2-One Training For Small Business Owners Helpcard

Training is an important function in any small business. Here are some principles and roadmaps to help you train employees in your small business.

You own or manage a small business. You aren't a le..

Price: $9.95

]]> One-To-One Training For Small Business LearnBytes Helpcard (Download)

One-2-One Training For Small Business Owners Helpcard

Training is an important function in any small business. Here are some principles and roadmaps to help you train employees in your small business.

You own or manage a small business. You aren't a le..

Price: $9.95

]]> One-2-One Training For Small Business Owners Helpcard

Training is an important function in any small business. Here are some principles and roadmaps to help you train employees in your small business.

You own or manage a small business. You aren't a le..]]> <![CDATA[Conflict Prevention In The Workplace: Using Cooperative Communication (Download)]]> http://bacalassociates.com/conflict-prevention-in-the-workplace-using-cooperative-communication-download/ Sat, 20 Aug 2011 11:11:25 +0000 http://bacalassociates.com/conflict-prevention-in-the-workplace-using-cooperative-communication-download/ Conflict Prevention In The Workplace: Using Cooperative Communication (Download)

Conflict Prevention In The Workplace - Using Cooperative Communication

Just like cholesterol there's good conflict and bad conflict. If you can prevent the bad, unnecessary conflict, you can save huge amounts of time, and pain associated with the "bad" stuff!?

$14.95

]]> Conflict Prevention In The Workplace: Using Cooperative Communication (Download)

Conflict Prevention In The Workplace - Using Cooperative Communication

Just like cholesterol there's good conflict and bad conflict. If you can prevent the bad, unnecessary conflict, you can save huge amounts of time, and pain associated with the "bad" stuff!?

$14.95

]]> Conflict Prevention In The Workplace - Using Cooperative Communication

Just like cholesterol there's good conflict and bad conflict. If you can prevent the bad, unnecessary conflict, you can save huge amounts of time, and pain associated with the "bad" stuff!?

$14.95]]> <![CDATA[Training Needs Assessment Step By Step LearnBytes Helpcard (Download)]]> http://bacalassociates.com/training-needs-assessment-step-by-step-learnbytes-helpcard-download/ Fri, 19 Aug 2011 20:29:15 +0000 http://bacalassociates.com/training-needs-assessment-step-by-step-learnbytes-helpcard-download/ Training Needs Assessment Step By Step LearnBytes Helpcard (Download)

Training Needs Assessment Step By Step Helpcard

THE KEY to making workplace training work is to design the training from the ground up to address YOUR company and business needs. It's the only way organizations can benefit from the substantial c..

Price: $8.95

]]> Training Needs Assessment Step By Step LearnBytes Helpcard (Download)

Training Needs Assessment Step By Step Helpcard

THE KEY to making workplace training work is to design the training from the ground up to address YOUR company and business needs. It's the only way organizations can benefit from the substantial c..

Price: $8.95

]]> Training Needs Assessment Step By Step Helpcard

THE KEY to making workplace training work is to design the training from the ground up to address YOUR company and business needs. It's the only way organizations can benefit from the substantial c..]]> <![CDATA[Defusing Hostility LearnBytes Helpcard (Download)]]> http://bacalassociates.com/defusing-hostility-learnbytes-helpcard-download/ Fri, 19 Aug 2011 20:02:53 +0000 http://bacalassociates.com/defusing-hostility-learnbytes-helpcard-download/ Defusing Hostility LearnBytes Helpcard (Download)

Suggested by one of our Defusing Hostile Customers clients, this LearnBytes Helpcard summarizes a number of defusing skills we have taught people for over two decades. If you buy from this page, you'll be buying the downloadable version which you will receive immediately, and yes, you can print..

Price: $7.95

]]> Defusing Hostility LearnBytes Helpcard (Download)

Suggested by one of our Defusing Hostile Customers clients, this LearnBytes Helpcard summarizes a number of defusing skills we have taught people for over two decades. If you buy from this page, you'll be buying the downloadable version which you will receive immediately, and yes, you can print..

Price: $7.95

]]> Suggested by one of our Defusing Hostile Customers clients, this LearnBytes Helpcard summarizes a number of defusing skills we have taught people for over two decades. If you buy from this page, you'll be buying the downloadable version which you will receive immediately, and yes, you can print..]]> $7.95]]>